FREQUENTLY ASKED QUESTIONS
It depends on the plan you select.
Basic Plan takes 7 business days.
Gold Plan 5 business days.
Ultimate Plan takes 2 business days.
For other services like brochures, business cards and flyers, we generally respond within 3 business days and the designs delivery will depend on the project.
It depends upon the plan you purchase.
Basic Plan includes:
Gold Plan also includes:
Ultimate Plan also includes:
Any other format may also be provided upon request.
You, the customer.
Revisions, just like the delivery time, depends on the plans you purchase.
Basic Plan takes 2 revisions.
Gold Plan 4 business revisions.
Ultimate Plan takes unlimited revisions.
We will give you multiple design concepts in the start. Then we will ask for your feedback to add/delete/change anything in the designs, for example colors, fonts or graphics. You can even ask us to merge any 2 or 3 concepts in any way you like.
Don’t worry! If you do not like our designs you will get a 90% refund of the amount you paid. We keep just 10% for the time and effort of our designers.
Our company is based in Houston, TX. However, our designers are from all around the US.
Our payment system is through PayPal. So that is the basic method of payment. However, don’t worry if you do not have a PayPal account. You can still use Visa, Mastercard, American Express or Discover.